Additional Resources
This page contains miscellaneous additional resources you may wish to reference.
List of Revocations and Voluntary Relinquishments since 1997
Home Base Support Center and Online Professional Development
North Carolina Educator Evaluation System (NCEES)
NCAPCS and FBS Conference Presentation
The Office of Charter Schools has developed guidance documents that address topics that schools may need to reference in order to ensure that charter schools are operating in compliance with all state requirements.
These documents do not constitute legal advice but are guides so that charter schools do not overlook vital components that could compromise the quality of their school.
2016 Legislative Updates (Updated September 2014)
Federal Program Monitoring and Support
Governance and Board Meeting Minutes
Charter Schools Annual Report
2014 | 2015 | 2016 | 2017 | 2018 | 2019
Report on Legislated Charter Schools Policy Directives
Charter Agreements
Below is a blank copy of the standard charter school agreement that was adopted by the State Board of Education in 2015. This agreement, which must be signed by each nonprofit corporation approved by the State Board to operate in NC, outlines the requirements and processes by which the charter school must operate.
Resolution to a grievance/complaint with a charter school
This Q&A section was created to answer all your questions regarding charter school complaints and concerns. Please review carefully before seeking assistance.
Q What do I do if I have an issue with a charter school staff member or school administrator?
A First, talk to the relevant teacher and/or school administration. Schedule an appointment so that you have sufficient time to talk with the teacher or school administrator. Each school must have a grievance process, so if the issue remains unresolved, inquire about the grievance process and follow it as outlined in the policy. Copies of the grievance policy are typically located in the parent handbook, school's website, or in the school's main office. Ultimately, the charter school board is responsible for all aspects of the school's operations, including resolution of disputes or concerns brought forth by parents. The decision of the nonprofit board, much like that of an elected school district board, is final.
Q What do I do if I am a charter school employee and have an issue with my school?
A Please follow your school’s employee grievance process. The Office of Charter Schools is not a legal office and cannot provide employment related legal advice. If you would like to share concerns regarding your school with our office, you may do so by emailing ocs@dpi.nc.gov.
Q What if I have concerns regarding a charter school’s Exceptional Children’s department or services provided for students with disabilities?
A First, talk to the relevant teacher and/or school administration. Schedule an appointment so that you have sufficient time to talk with the teacher or school administrator. Each school must have a grievance process, so if the issue remains unresolved, inquire about the grievance process and follow it as outlined in the policy. Copies of the grievance policy are typically located in the parent handbook, school's website, or in the school's main office. Ultimately, the charter school board is responsible for all aspects of the school's operations, including resolution of disputes or concerns brought forth by parents. The decision of the nonprofit board, much like that of an elected school district board, is final. If you would like to file a complaint with the DPI Exceptional Children’s office, you can find resources here.
Q What if I would like to file a complaint with the Office of Charter Schools?
A Please read the attached document “How to File a Complaint” carefully and follow the instructions provided therein. Prior to filing a complaint with the Office of Charter Schools, one must first exhaust all avenues provided in the school’s grievance policy. Charter schools are expected to be the primary recipient of complaints filed against them and are expected to be the first to respond to and attempt to bring resolution to those complaints. However, if you believe a federal law has been violated, such as a civil rights violation, you may pursue a complaint immediately with the appropriate organization. You should also feel free to consult with a licensed attorney at any time regarding your claims.
After exhausting all efforts of resolution above, you may file a formal complaint with our office through this Complaint Form.
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