Contact Us

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Physical Address

North Carolina Department of Public Instruction
Education Building
301 N. Wilmington Street
Raleigh, NC 27601-2825

Parking Map of Downtown

Mailing Address

North Carolina Department of Public Instruction
6301 Mail Service Center
Raleigh, NC 27699-6301

Records Requests

Tab/Accordion Items

800-577-7994 within North Carolina
919-716-1800 outside of North Carolina

For information about applying for and updating your North Carolina professional educator’s license, contact Please note when emailing us to include your full name in the email, as well as the last 4 numbers of your SSN and your license or application number. Failure to provide this information may create delays in our ability to respond.


The North Carolina Department of Public Instruction does not maintain transcripts or student records.  
Who should I contact for a copy of my K-12 student records, diploma or transcript?  
For information about current K-12 public school records, diplomas or transcripts please contact your school system directly. Please contact the school district if your school has been closed or consolidated.  
Who should I contact for my High School Equivalency diploma or transcript?  
For High School Equivalency transcripts, information, or diplomas, like the General Education Diploma (GED), please contact the North Carolina Community College System.  
How does NCDPI Communicate with Parents and Guardians?  
As the State Education Agency (SEA) for North Carolina, NCDPI communications to parents and guardians are distributed via administrative points of contact in Local Education Agencies (LEAs) and other Public School Units (PSUs). Parent and guardian contact information and related opt-out procedures are conducted via local systems. NCDPI no longer contacts parents and guardians directly. All such communications are handled via LEAs and other public school units.

To make a public records request, please fill out our Public Records Request Form.

The Educational Directory and Demographical Information Exchange (EDDIE) is an online application containing LEA (school district) and school information such as LEA numbers, school numbers, administrative contacts, school types, grade levels, calendar types, program types, addresses, and more. This information is maintained and edited by subscribed users at the LEAs and Charter Schools. EDDIE does not contain individual teacher or student information.