Withdrawal Process

Withdrawal Deadline Feb. 28, 2025

• If you choose to withdraw from the assessment process, you are responsible for notifying National Board via My Account. If you withdraw, you are responsible for contacting National Board to confirm receipt of the withdrawal form prior to February 28, 2025 , and any scheduled assessment center appointments.
• Your withdrawal request must be received prior to February 28, 2025, and your scheduled assessment center appointment (certification candidates only), whichever comes first, and you must cancel all outstanding assessment center appointments before submitting your withdrawal request. No refunds will be processed until all outstanding appointments have been canceled. Please allow a minimum of 4–6 weeks for processing of your refund. Requests for a full refund of the National Board assessment fee will not be honored, regardless of the circumstances surrounding the request. You may monitor the status of your withdrawal online through My Account.
• In the event that your account becomes overpaid, a request for a refund of overpaid fees must be submitted no later than February 28, 2025 of the year following your last year of eligibility for the overpaid application. It is your responsibility to review charges assessed and payments made against those charges by accessing My Account on the National Board website (www.nbpts.org) and, to the extent that payments from any payer cause the account to be overpaid, you must inform National Board which payee should be refunded the amount of the overpayment. Overpayment refund requests must be made through My Account.

If you do not meet the deadline, February 28, 2025, you will not receive the refund. Please see additional information in the Guide to National Board Certification, page 13.

Withdrawal and Refunds

You can withdraw a component or your entire registration through your National Board account prior to the withdrawal deadline by clicking "Service Requests" from the left - hand navigation menu. Simply log in to your National Board account and follow the online steps. Please note that if you intend to withdraw your entire registration, you will be required to withdraw all purchased components first. You will be eligible for a fee refund, less the nonrefundable and nontransferable $75 registration fee and any service fees. You are NOT eligible for a refund if the withdrawal deadline has passed.

For questions or additional information, please contact:

Dr. Sonja Brown  
Director – National Board Certification and Regional Education Facilitators
Office of Licensure and Educator Preparation
Division of Educator and Student Advancement
NC Department of Public Instruction  
984-236-2112  
sonja.brown@dpi.nc.gov